Field Service Management
Our Field Service Management (FSM) software is revolutionizing how service providers manage maintenance operations for industrial assets. By digitalizing the maintenance cycle, our comprehensive solution helps improve your service performance, productivity, and business opportunities.
Building on a strong multi-year track record of enhancing service operations for INNIO Group's businesses, FSM now is poised to transform your service operations for success.
Designed for service providers of all industrial equipment, our Asset-Agnostic CMMS lets you apply the expertise and capabilities we initially developed for the INNIO Group equipment to manage any industrial assets.
Let FSM help you with forecasting, planning, and maintenance execution on both INNIO Group and non-INNIO Group power-generating equipment and auxiliary systems.
Field Service Management (FSM) is the key for your success in running an efficient and high quality Service business.
Improve your customers' satisfaction by delivering high standards.
Take advantage of simpler forecasting and smarter planning to support faster parts availability, enabling a proactive approach to maintenance. Meet high standards of quality, easily tracking tooling calibration and personnel certification needs. Position yourself as a modern "digital" service provider in the eyes of your customers by using well-designed digital applications and professionally crafted service reports.
FSM provides your office personnel and on-site teams with web and mobile digital tools that enable seamless collaboration and easy access to all necessary information, allowing them to focus on their work performance.
Enable your teams to focus on their core competencies by removing redundancies. The FSM solution provides you with a single interface to your comprehensive service operations, allowing you to streamline processes, centralize information, and automate manual steps. Timely reminders help the right information get to the right people when it's needed, while smart logic helps ensure that no important tasks remain unseen.
The solution's user-friendly tools empower your teams to complete their work efficiently and effectively, resulting in an increase of your overall capacity.
Unlock new potential revenue streams with enhanced service offerings. The FSM software lets you track returning customers and share insights to win them back. Experience the convenience of a 1-click forecast for transactional engines, streamlining your operations and enhancing customer engagement.
Discover and track service business opportunities more easily—with FSM.
Send us a message and we'll contact you to start a conversation.
