The expertise of Jenbacher, right in your hands

INNIO Group's Customer Connect (CC) mobile app gives you on-demand smart insights to help you optimize your Jenbacher assets and simplify your interactions with our Services team.

Our experts have enhanced the myplant platform with tailored proactive equipment monitoring. By closely analyzing your specific Jenbacher asset data, the app delivers custom insights and recommendations that help you run your engines better—both today and in the future. In addition, you can use it to easily reach out to your Jenbacher Services representative and our Technical Support experts.

Three men working in a control room with multiple computer monitors displaying data charts, maps, and system dashboards; one is standing and pointing at a screen while the others wear headsets.

Optimize your Jenbacherengine operations and maintenance.

Boost your engine optimization capability

Find out more about the key benefits of our Customer Connect mobile app.

Insights

Receive smart insights about your equipment. With our monitoring capabilities, we automatically generate technical recommendations geared to your specific equipment and applications. The app notifies you when new insights are available that can help you optimize your operations. Find them in the Insights tab.

Engine push notifications

Stay up to date on your engine's status. Receive immediate notifications on engine starts, stops, and trip events with a push notification on your smartphone.

Operations & Maintenance

Keep up to date on all events. In the calendar, you can review past and upcoming maintenance events to keep your maintenance schedule on track.

Inquiries

Get support in just one click. Contact your Services representative at INNIO Group by phone, request a call back, or send a text inquiry. The Technical Support is available 24/7/365.

Put your engine in your pocket and stay connected with us!

Download the FREE Customer Connect mobile app to optimize the operation and maintenance of your Jenbacher asset.

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Consult an expert

Send us a message and we'll contact you to start a conversation.

Your smartinterface with Jenbacher experts.

Your smart interface with Jenbacher experts.